Manufacturers
UK & Ireland Delivery Charges
For details of delivery charges outside the UK visit the International Orders page.
Testermans Delivery "Zones"
UK & IRELAND DELIVERY CHARGES
ALL PRICES ARE PLUS VAT
| ZONE | REGION | ORDERS UNDER £75 Royal Mail 2nd Class Recorded | ORDERS UNDER £75 Royal Mail 1st Class Recorded | ORDERS OVER £75 | Saturday Delivery |
|---|---|---|---|---|---|
| 1 | Mainland UK, England, Wales, Southern Scotland | £4.95 | £5.95 | FREE | £30.00 CALL TESTERMANS TO ARRANGE |
| 1A | Isle of Wight | £4.95 | £5.95 | £12.00 | N/A |
| 2 | Northern Scotland, The Highlands & Islands | £4.95 | £5.95 | £18.00 | N/A |
| 3 | Northern Ireland, Isle of Man, Scilly Isles | £4.95 | £5.95 | £25.00 | N/A |
| 5 | Southern Ireland - Eire | £20.00 | N/A | £25.00 | N/A |
| 6 | Channel Islands, Jersey & Guernsey | £15.00 | £20.00 | £20.00 | N/A |
EXPRESS DELIVERY - Guaranteed next working day delivery, orders must be placed before 2pm.
| ZONE | REGION | Any Order Value | Saturday Delivery |
|---|---|---|---|
| 1 | Mainland UK EXPRESS DELVIERY | £7.50 | £19.99 CALL TESTERMANS TO ARRANGE |
All orders placed before 2 pm Monday to Friday are despatched the same day - depending on Stock Levels. Orders placed on Saturday or Sunday will be despatched on Monday. Orders placed on Bank Holidays will be despatched on the next working day.
If you require Express Guaranteed Next Working Day Delivery please select this option at the checkout where you will be given various delivery options to choose from.
We use Royal Mail Second Class Recorded Delivery for small Packets & Parcels delivery times can vary from 3 to 5 days or more.
Royal Mail does not consider a package to be "Lost" within the first 15 working days from despatch - therefore we cannot replace any items that are lost in the post until 15 working days have elapsed from the day of despatch from our premises.
For larger and heavier parcels we use a courier company to deliver throughout the UK although Royal Mail may be used if it is more economical to do so in some situations.
Courier companies normally deliver the next working day between 9 am and 5.30 pm Mon-Fri in the ZONE 1 area. Other Zones could be 2 to 5 working days before delivery from the date of placing your order.
Orders are normally despatched the same working day depending on current stock levels and providing the order is placed before 2 pm - orders placed on Saturdays or Sundays will be despatched on Mondays - providing it is not a Bank Holiday.
Unfortunately, some areas in the UK are subject to additional carriage charges because of their location in relation to Mainland UK and additional handling and shipping costs are involved - if you live in these areas you will be familiar with the fact that carriage costs to your location are sometimes more expensive from Mainland UK.
Please make allowances for any orders to take 2 to 5 days to be delivered in these areas unless you have made any special arrangements with us for an express delivery.
For small lightweight orders placed in the UK, we normally use Royal Mail Second Class recorded delivery.
For heavier bulky orders placed in the UK, we use a parcel delivery service.
All orders should be placed no later than 2 pm Mon-Fri to ensure same day despatch from our warehouse. Orders placed on Saturday or Sunday will be despatched on Monday. Orders placed on Bank Holidays will be despatched on the next working day.
For orders outside the UK visit our International Orders page.
We aim to process all orders we receive within 1 to 2 working days, depending on what time we receive your order. However, from time to time, we do have an increased demand for certain products or the manufacturers may have supply problems. In such cases delivery of your equipment may be subject to a minor delay. If your consignment is urgent please call 01945 738 112 to check availability and confirm the delivery date. Delivery will be made to the place designated by you on your accepted order and will be made during normal business hours of 09:00 to 17:30 hours GMT. Any delivery dates or times given by ourselves or our carriers are best estimates only and we will not be liable to you for any claim for loss or damage sustained by you as a result of a failure to comply with our estimated timescales. Under no circumstances will late delivery entitle the Purchaser or Hirer to treat the contract as repudiated.
The delivery times of the carriers we use (FedEx) are 9 am- 5.30 pm Mondays to Fridays.
For smaller packages, we use Royal Mail Recorded Delivery Services. Royal Mail are implementing a policy of leaving packages (recorded and non-recorded) with a neighbour and leaving a card to notify you of the alternative address. For most people this should act as a convenience, however, if you would like to "opt out" of alternative delivery addresses to stop packages falling into the hands of non-cooperative neighbours you can display a sticker on / near your postbox. Please apply for the sticker
PLEASE NOTE: Testermans will not be liable to replace goods if they are delivered to neighbours addresses.
Please check your invoice or delivery note to see if the missing items are showing as "Goods outstanding". If shown as "Dispatched" then please contact us within 24 hours so we can rectify the problem swiftly.
In very rare circumstances you may receive an item that is damaged in transit or is faulty if this happens please contact us immediately so we can arrange a collection and replacement.
Any item that is unavailable for a rapid delivery will be placed on backorder automatically. Should you wish to have an estimated due date then please contact us by e-mail or phone. If you wish to cancel the backorder completely or swap for an alternative product then please call to arrange.
