Shipping Policy

UK Shipping Charges

Our shipping and distribution has been split into 4 shipping zones covering the UK. The prices and delivery times for each of these zones can be seen in the table below.

Zone Orders Under £75 Orders Over £75
Zone 1 - UK Mainland Royal Mail 1st Class Delivery (1-2 Days) : £5.95
Royal Mail 2nd Class Delivery (3-5 Days) : £4.95
DPD Guaranteed Next Day Delivery (Orders must be placed before 2pm) : £8.95
Royal Mail 2nd Class Delivery (3-5 Days) : FREE
Zone 2 - Scottish Highlands and Islands Royal Mail 1st Class Delivery (2-3 Days) : £5.95
Royal Mail 2nd Class Delivery (5-6 Days) : £4.95
DPD Express 2 Day Delivery (Orders must be placed before 2pm) : £18.00
Royal Mail 2nd Class Delivery (5 -6 Days) : FREE
Zone 3 - Northern Ireland, Isle of Man, Isles of Scilly Royal Mail 1st Class Delivery (2-3 Days) : £5.95
Royal Mail 2nd Class Delivery (5-6 Days) : £4.95
DPD Express 2 Day Delivery (Orders must be placed before 2pm) : £18.00
Royal Mail 2nd Class Delivery (5 -6 Days) : FREE
Zone 4 - Channel Islands Shipping is dependant on the weight of your order.
Please contact us to complete your order.
N/A
International Shipping is dependant on the weight of your order and delivery address.
Please complete your order through the checkout or contact us to complete your order.
N/A

Our Dispatch Process

UK Mainland (Zone 1)

All orders placed before 2 pm Monday to Friday are despatched the same day – depending on Stock Levels.  Orders placed on Saturday or Sunday will be despatched on Monday. Orders placed on Bank Holidays will be despatched on the next working day.

If you require Express Guaranteed Next Working Day Delivery please select this option at the checkout where you will be given various delivery options to choose from.

We use Royal Mail Second Class Recorded Delivery for small Packets & Parcels delivery times can vary from 3 to 5 days or more.

Royal Mail does not consider a package to be “Lost” within the first 15 working days from despatch – therefore we cannot replace any items that are lost in the post until 15 working days have elapsed from the day of despatch from our premises.

For larger and heavier parcels we use a courier company to deliver throughout the UK although Royal Mail may be used if it is more economical to do so in some situations.

Courier companies normally deliver the next working day between 9 am and 5.30 pm Mon-Fri in the ZONE 1 area. Other Zones could be 2 to 5 working days before delivery from the date of placing your order.

Orders are normally despatched the same working day depending on current stock levels and providing the order is placed before 2 pm – orders placed on Saturdays or Sundays will be despatched on Mondays – providing it is not a Bank Holiday.

Other (Zones 2, 3 & 4)

Unfortunately, some areas in the UK are subject to additional carriage charges because of their location in relation to Mainland UK and additional handling and shipping costs are involved – if you live in these areas you will be familiar with the fact that carriage costs to your location are sometimes more expensive from Mainland UK.

Please make allowances for any orders to take 2 to 5 days to be delivered in these areas unless you have made any special arrangements with us for an express delivery.

For small lightweight orders placed in the UK, we normally use Royal Mail Second Class recorded delivery.

For heavier bulky orders placed in the UK, we use a parcel delivery service.

All orders should be placed no later than 2 pm Mon-Fri to ensure same day despatch from our warehouse. Orders placed on Saturday or Sunday will be despatched on Monday. Orders placed on Bank Holidays will be despatched on the next working day.